Shipping Policy

Effective Date: January 2, 2025

Introduction
At Vorex.site, we aim to provide timely and reliable shipping services to all of our customers. This Shipping Policy outlines the terms and conditions for shipping products purchased from our website. Please take a moment to review our shipping policies to ensure a smooth and efficient delivery process.

1. Shipping Methods and Rates
We offer a variety of shipping options to suit your needs. The available shipping methods and corresponding rates will be displayed during checkout. The shipping methods available include:

  • Standard Shipping: Our standard shipping option delivers your order within 3-7 business days, depending on your location. This is our most economical shipping method.
  • Expedited Shipping: If you need your order sooner, we offer expedited shipping, which delivers your order within 1-3 business days.
  • International Shipping: We also ship internationally to selected countries. International shipping rates vary based on the destination and the weight of the order.

Shipping rates are calculated at checkout based on your location, shipping method, and the size and weight of your order.

2. Shipping Times
Delivery times depend on your location and the shipping method chosen. While we strive to meet the estimated delivery times, please note that they are not guaranteed. The following are typical delivery timeframes:

  • Domestic (U.S.) Shipping: Orders typically arrive within 3-7 business days with standard shipping and 1-3 business days with expedited shipping.
  • International Shipping: Delivery times for international orders vary depending on the destination, customs processing, and the chosen shipping method. Generally, international orders take 7-14 business days to arrive.

Please be aware that delivery times may be affected by factors such as weather conditions, carrier delays, or other unforeseen circumstances. We will do our best to keep you informed about any delays.

3. Shipping Confirmation and Tracking
Once your order has been dispatched, you will receive an email notification with a tracking number and a link to track your shipment. You can use this tracking number to monitor the progress of your package as it makes its way to you.

4. Shipping Restrictions
We ship to most locations within the United States and selected international destinations. However, due to shipping restrictions or certain logistical limitations, we may not be able to ship to some locations. If we are unable to ship to your address, we will notify you and offer a solution, including a full refund if necessary.

5. Shipping Address
Please ensure that the shipping address provided at checkout is accurate and complete. Vorex.site is not responsible for delays or undelivered packages caused by incorrect or incomplete addresses. If you need to update your shipping address after placing an order, please contact us immediately to make the necessary changes before your order is processed.

6. Handling and Packaging
We take care in packaging your orders to ensure they arrive safely. All items are carefully packaged to protect them during transit. If you receive a damaged or defective item, please contact our customer support team immediately to arrange for a return or exchange.

7. International Orders and Customs Duties
For international orders, the customer is responsible for any customs duties, taxes, or fees that may be imposed by the destination country. These fees are not included in the shipping charges and must be paid upon delivery. Vorex.site is not responsible for any customs delays or additional charges that may apply.

8. Lost or Stolen Packages
Once a package has been marked as delivered by the carrier, it is considered the customer’s responsibility. If your package is lost or stolen after delivery, please contact the carrier for assistance. Vorex.site is not responsible for lost or stolen packages once they have been delivered. However, we will work with you to resolve any issues and assist with any claims with the carrier.

9. Shipping Delays
While we strive to process and ship all orders promptly, occasional delays may occur due to reasons beyond our control, such as high order volume, inclement weather, or carrier issues. We will keep you updated on the status of your order and notify you of any significant delays.

10. Changes to the Shipping Policy
Vorex.site reserves the right to update or modify this Shipping Policy at any time. Any changes will be posted on this page, and the effective date will be updated. We encourage you to review this policy regularly to stay informed about any updates.

11. Contact Us
If you have any questions or concerns about shipping, or if you need assistance with tracking your order, please contact us at: