Payment Policy

Effective Date: January 2, 2025

 

Introduction

At Vorex.site, we strive to make your shopping experience seamless and secure. This Payment Policy outlines the accepted methods of payment for all transactions made on our website. By making a purchase on Vorex.site, you agree to abide by the terms of this policy. Please take a moment to read through the following details to ensure a smooth payment process.

 

1. Accepted Payment Methods

We offer a variety of secure payment methods to ensure your convenience. You can make payments using the following methods:

 

Credit/Debit Cards: We accept major credit and debit cards, including Visa, MasterCard, American Express, and Discover.

PayPal: For your security and convenience, PayPal is also available as a payment option.

Bank Transfers: For larger transactions, bank transfers are accepted. However, please note that orders paid via bank transfer will not be processed until the payment is received.

Digital Wallets: We also accept payment through digital wallets such as Apple Pay and Google Pay, providing a quick and secure payment experience.

2. Security of Payments

Vorex.site uses advanced encryption and security protocols to protect your payment information. When making a payment on our website, all sensitive data, such as credit card information, is encrypted using Secure Socket Layer (SSL) technology. Your payment details are processed securely through our payment gateway, and we do not store sensitive payment information on our servers.

 

3. Payment Authorization

Once you choose your payment method and submit your order, the payment gateway will process your transaction. We will immediately notify you if there are any issues with your payment, such as authorization failures, incorrect card information, or insufficient funds. If a payment cannot be processed, we reserve the right to cancel the order or request an alternative payment method.

 

4. Pricing and Charges

All prices listed on Vorex.site are in U.S. dollars (USD) and may be subject to changes without prior notice. Any applicable taxes, shipping fees, or additional charges will be clearly stated during the checkout process. Prices may fluctuate based on seasonal promotions, product availability, and other factors. We ensure that the prices you see during checkout are the final prices, including taxes and any applicable shipping costs.

 

5. Currency and Location

All transactions conducted on Vorex.site are in U.S. dollars (USD). If you are purchasing from outside the United States, please note that your payment provider or bank may charge currency conversion fees or international transaction fees, which are the responsibility of the customer.

 

6. Payment Confirmation and Receipts

After completing your payment, you will receive an email confirmation containing the details of your order and a receipt for your payment. This receipt serves as proof of purchase. If you do not receive a confirmation email, please contact our customer support team for assistance.

 

7. Pre-Orders and Back-Orders

In the case of pre-order products or back-ordered items, payment will be processed immediately after your order is placed. You will receive a notification once the item is back in stock and ready for shipment. Please be aware that, depending on stock availability, delivery times for pre-orders or back-ordered items may vary.

 

8. Payment Issues

If there is an issue with your payment, such as a declined card or insufficient funds, we will attempt to contact you via email or phone to resolve the issue. If the issue is not resolved within 5 business days, we may cancel your order and refund your payment (if applicable).

 

9. Fraud Prevention

We take fraud prevention very seriously. All transactions on Vorex.site are subject to verification and security checks. If we detect any suspicious activity or fraudulent transactions, we reserve the right to cancel or suspend your order and take further action as needed.

 

10. Taxes and Duties

Sales tax is applicable to orders shipped to certain states in the United States. The applicable tax rate will be calculated and displayed at checkout based on your shipping address. For international orders, any customs duties, import taxes, or additional charges are the responsibility of the customer.

 

11. Refunds

If you are eligible for a refund, it will be processed through the original payment method. Refunds may take up to 10 business days to appear in your account, depending on your bank or payment provider. For more details on refunds, please refer to our Refund and Returns Policy.

 

12. Changes to the Payment Policy

Vorex.site reserves the right to update or modify this Payment Policy at any time. Any changes will be posted on this page, and the effective date will be updated. We encourage you to review this policy regularly for any updates.

 

13. Contact Information

If you have any questions or concerns regarding our Payment Policy, or if you need assistance with processing a payment, please contact us at:

 

Address: 8096 Autumn Rd SW Bowerston, Ohio

Phone: (740) 269-2419

Email: info@vorex.site

Website: vorex.site